FAQs

What we're doing about COVID-19

Fostering a safe and happy community is at the heart of what we do. That’s why we’ve put the health and wellbeing of our residents, staff and visitors at the forefront of our response to the current coronavirus situation. Following the advice of health authorities and government, we have reopened our buildings for viewings and lettings but have put measures in place to protect everyone, which include:

  • Virtual viewings in the first instance
  • Protective screens at the reception desks
  • Social distancing signage
  • A limit of one household at a time using a lift
  • Hand sanitiser in multiple locations
  • Our on-site team will also be wearing masks and gloves where required when dealing with contractors and the general public.

We will continue to adapt our service to meet government guidelines. Thank you to everyone who has taken care to follow the measures we’ve put in place so far. Please continue to observe the new signs and instructions so that we can continue to reduce the spread of coronavirus and keep our community as safe as possible. For any questions or responses, or if you are interested in becoming a resident, head over to our Contact page and fill in the form. Our team will get back to you as soon as possible.

What pets am I allowed?

Our flats are pet friendly however we do have a few restrictions on what type, sizes and breeds can stay with us. As a general guide, small pets are ok, but medium and large ones may not be. Your rent will be slightly higher with each pet, this is to cover cleaning and general wear and tear, so if you’d like to have two pets in your apartment, this will be a higher rent than just a single pet.

Click here to view our pet policy

Is there car parking?

Yes, there are 266 parking spaces available for residents over two stories of underground secure parking which can be rented at a small additional amount.

Click here to view our car parking rules

Do the flats have windows you can open?

All the apartments have doors which open onto beautifully detailed safety grates to allow fresh air to come into your apartment.

Do residents need to pay to use the gym?

No! All residents can use the gym at a time that suits them with no extra cost. There will be some small charges for specific facilities like the spa where you will need to book in.

When will I be able to move in?

We are able to process applications very quickly and could have you moved in within 10 days after signing your tenancy agreement. This is subject to efficient references and having all your documentation ready for us to check.

How do I book a viewing?

You can contact our resident services team on 0161 804 5085 or get in touch on the contact us page. Our show apartments are open now and we look forward to showing you around. Our team will help you find your perfect home and talk you through the whole process.

Do the apartments come furnished?

Our apartments can come with a bespoke furniture collection included in your rental agreement at no extra cost. We’ve thought of every detail – from the sustainable sofa fabric, to the king-sized sumptuous beds in every bedroom – every piece has been crafted with our new residents in mind. Or you can choose an unfurnished apartment where you can bring your own furniture if you prefer. The choice is yours.

Click here to see some images of our furniture

Is Wifi included?

Free high speed virgin broadband comes set up and free in every apartment, wiring is also in place for BT, Hyperoptic broadband and SKY TV.

Is there cycle storage?

There is secure onsite cycle storage which is free for all residents on a first come first served basis

Is there a residents' lounge?

Yes, both our Resident lounges are located on the ground floor of North and West Tower and have super fast Wifi. They are a great space great for catching up on work, entertaining friends or just to chill out.

Will there be resident events?

Yes, we will provide regular resident events from wine and cheese tasting, quiz nights and summer BBQs to book clubs and Yoga we have something for everyone. Our ultimate aim is to ensure you to feel part of our community - pick and choose the events you want to come to.

What other services do you offer?

We're able to connect you with trusted professionals like Manchesters most talented private chefs. For those of you with pets, we know your furry friends get lonely, so we've lined up a special home checking/walking service so you can rest easy that your Very Important Pet is happy at home. If you have any suggestions, please fire them over and we’ll try and accommodate them. We’re here to listen to our residents and want to hear your thoughts on what you actually want.

Is there 24-hour concierge?

We always have our receptions on site covered 24/7 so we’re here whenever you need us - helping arrange everything from deliveries to residents' events as well as coordinating maintenance and repairs.

Will the amenities space be open to the public?

The amenity space within West Tower Residences are for residents’ only, however if you want to bring friends over that’s OK. Residents enjoy free access to most things. They include a sports hall with tennis court, full length swimming pool, sauna, Jacuzzi, cinema, roof-top garden, roof-top bar, beauty rooms, private dining and a business centre with seminar rooms. The amenities are also open to a select number of paying members outside of West Tower Residences.

Check out some more images here

What is the pool be like?

It is EPIC!! With floor-to-ceiling windows and views of the city’s sunset, there is be no better place to enjoy a morning or post-work swim in our 20m stainless steel swimming pool.

Take a look here

What spec are the apartments?

All the specifications throughout West Tower Residences are very high-end and are consistent throughout - our apartment types do not vary in quality.

All apartments have an impressive open-plan kitchen and living space, featuring engineered oak floors and floor-to-ceiling windows. Most apartments have a kitchen island or breakfast bar so you can socialise whilst cooking.

The kitchens have integrated NEFF appliances including a double oven with microwave, CDA water cooler dishwasher and soft-close cabinets. Some apartments also have an integrated wine fridge.

All the bedrooms have a king-sized sumptuous bed and many are en-suite. All have floor-to-ceiling windows, built-in wardrobes and stylish carpets. Bathrooms feature ceramic designer tiles, rain shower, bath and under-cabinet motion sensor lighting.

Every apartment has vertical black-out blinds, electric heating, washing machine/dryer, secure fob entry system and intercom connected to reception with video messaging service. Virgin broadband is included in the rent, but wiring is also in place for BT, Hyperoptic and SKY TV.

What sort of contracts are available?

Stay as long as you want, from 6 months to 5 years. You decide your contract's length. And we only ask for two months' notice before you vacate.

Is there an initial deposit?

We ask for a dilapidation deposit of one month's rent when you move in (The dilapidation deposit is refunded on condition of the property being returned in a good condition at the end of you tenancy).

Is there public transport accessible close by?

Yes, we’re right next door to Deansgate station and a 7-minute walk to the centre of the city. You couldn’t be closer to the city’s finest bars, restaurants, shops and galleries.

Check out more location details here

What our residents say

 

Once you walk in and see the quality of the apartments and what you get, I think it's a no brainer.

Jack
West Tower Residences

What I like about living here is the fact that it probably feels like a sense of community than just to come home. You come back to a building where there is lot of life, lots of people and everybody is friends. We hang out in the roof terrace, in the tea-room, in the gym, so it’s more than just having an apartment or a home.

Dom
West Tower Residences

To be honest, I can not see myself living anywhere else in Manchester.

Kelly
West Tower Residences

What we like the most about living here is the community atmosphere, everyone is really friendly, and there are lots of families here which is particulary relevant for us because we´ve got two small children.

Nilufa
West Tower Residences

I have lived in some of the best developments in Manchester but nothing comes close to the West Tower.

Logan
West Tower Residences

West Tower, first Impressions were it was like living in a hotel.

Phoebe
West Tower Residences

The facilities that West Tower provides makes you feel like home. The staff’s friendliness is one of the most amazing things. Love it!

Mohammed
West Tower Residences

I had a good feeling about the Tower when we came to view, but it’s even better than I expected. Staff are friendly, everything is high quality, views are spectacular.

Tay J
West Tower Residences

It’s so difficult to find pet friendly accommodation in Manchester so I’m glad this is available. Great team, lovely and cracking location.

Kevin
West Tower Residences

Everyone has been so kind and helpful with anything we have needed so far and we would highly recommend living here if you want a 5* experience!

Gemma
West Tower Residences

The overall experience at West Tower is breath-taking. It has been built and furnished to the highest standards.

F H
West Tower Residences

Fancy moving here?

Get in touch with one of our residents’ service team to register for a viewing. North Tower viewings will be starting from mid-May or if you have any questions get in touch and we’ll get right back to you.

NEED TO FIND OUT MORE?

We’re receiving lots of enquiries and are doing our best to contact you ASAP to answer any questions or arrange a viewing, but please be patient with us. We promise we are worth the wait!

Unfortunately we are not taking any further student reservations.

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(Note: 1 Beds are fully let)

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